Training Approve Access Requests

Training: Approve Access Requests

What you'll learn: how to work the access-request queue so users get into applications quickly. You need: Administrator access type, enterprise admin application. Time: 3 minutes.

Steps

1. Check the amber ACCESS REQUESTS tile on Enterprise Admin Home — it counts pending requests.
2. Go to Left menu → Access Control → Access Requests. (Fallback: search "Access Requests" in the header.)
3. Read the request row: who it's for, the application (UI: Tenant), the reason, and the role requested.
4. Select the row's checkbox.
5. Click 👍 (approve) or 🚫 (deny) in the toolbar. For denials, the reason is recorded in the Denial Reason column.

You can also click + to submit a request on someone's behalf.

Check your work

The request shows a Resolved At time. Approved users get their application access; pair with role assignment in the application's App Users screen if a role wasn't part of the request.

Make this a routine: requests that sit too long expire automatically and the requester must resubmit.

Related training

Training: Create an Enterprise User