Trouble Logging Into Fuuz

Trouble Logging Into Fuuz

If you're having trouble logging into Fuuz — especially if you're using an external identity provider (single sign-on) like Azure or another — you may just need to clear your browser history.

🎥 Video walkthrough: Watch on Vimeo

In this walkthrough, we demonstrate how your browser settings can sometimes interfere with your ability to log in to Fuuz. Initially, there are no signs of trouble — login to the home tenant works directly — but then when switching tenants, an error appears saying you've been logged out of the system. This is easily corrected by deleting the browser history / cache settings. This may be something that needs to be done by your system administrator or IT department.

Tip: Also be sure to check whether you're signed into Chrome (or your favorite browser), as sometimes these settings can be user-specific.

See Also

• Troubleshooting-User-Login-Errors-Due-to-Identity-Provider-Misconfiguration
• Recovering-Your-Fuuz-Account
• Logging-into-Fuuz-–-Cloud-Access
• Switching-my-active-Role-within-Fuuz

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Source: support.fuuz.com