Customer Lifecycle Closeout Announcement

Customer Lifecycle Closeout Announcement

The customer lifecycle closeout announcement packet is the R7.12 public-safe communication gate for CAVRA Managed and Enterprise lifecycle closeout. It consumes the R7.11 verification index and produces a release-note-ready, customer-safe packet for final status communication and operator handoff.

Announcement Flow

flowchart LR
  A[R7.11 Verification Index] --> B[Announcement Packet]
  B --> C[Release Notes]
  B --> D[Public Status]
  B --> E[Support Handoff]
  B --> F[Operator Handoff]

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Required Checks

• The verification index is live, sanitized, ready, and blocker-free.
• Release, customer success, security, support, and communications owner refs are present.
• Announcement sections are complete and supported by sanitized refs.
• Release-note and operator-handoff refs are present.
• Controls confirm customer-safe language, release-note approval, support path, operator handoff, and redaction boundaries.
• No customer identities, raw evidence, private notes, pricing, contract values, renewal amounts, raw contracts, legal terms, or commercial terms are embedded.

Run The Gate

python3 scripts/validate_customer_lifecycle_announcement.py \
  --packet examples/customer-lifecycle-announcement/customer-lifecycle-announcement.live.sanitized.example.json \
  --repo-root . \
  --require-live

Ready means:

{
  "ready_for_customer_lifecycle_announcement_packet": true,
  "blocker_count": 0,
  "warning_count": 0
}

Related Files

• src/cavra/customer_lifecycle_announcement.py
• scripts/validate_customer_lifecycle_announcement.py
• examples/customer-lifecycle-announcement/
• .github/workflows/customer-lifecycle-announcement.yml
• tests/test_customer_lifecycle_announcement.py