Customer Lifecycle Phase 8 Executive Action Plan

Customer Lifecycle Phase 8 Executive Action Plan

The customer lifecycle Phase 8 executive action plan packet is the R7.22 readiness gate for turning the R7.21 executive health rollup into a customer-safe, owner-backed action plan contract.

Executive Action Plan Flow

flowchart LR
  A[R7.21 Executive Health Rollup] --> B[R7.22 Executive Action Plan]
  B --> C[Owner Matrix Ref]
  B --> D[Due Window Ref]
  B --> E[Acceptance Criteria Ref]
  B --> F[Risk Posture Action Ref]
  B --> G[Support Action Ref]
  B --> H[Adoption Action Ref]
  B --> I[Next Checkpoint Action Ref]
  J[CI Gates] --> B

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Required Checks

• The executive health rollup source gate is ready.
• Executive, program, customer-success, support, security, and product owner refs are present.
• Action-plan refs cover owner matrix, due windows, acceptance criteria, dependencies, and decision logs.
• Risk posture, support, adoption, and next-checkpoint action commitment refs are complete.
• CI gates cover source rollup, action plan, commitment refs, and redaction validation.

Run The Gate

python3 scripts/validate_customer_lifecycle_phase8_executive_action_plan.py \
  --packet examples/customer-lifecycle-phase8-executive-action-plan/customer-lifecycle-phase8-executive-action-plan.live.sanitized.example.json \
  --repo-root . \
  --require-live

Expected result:

{
  "ready_for_customer_lifecycle_phase8_executive_action_plan": true,
  "blocker_count": 0,
  "warning_count": 0
}

Related Files

• src/cavra/customer_lifecycle_phase8_executive_action_plan.py
• scripts/validate_customer_lifecycle_phase8_executive_action_plan.py
• examples/customer-lifecycle-phase8-executive-action-plan/
• .github/workflows/customer-lifecycle-phase8-executive-action-plan.yml
• tests/test_customer_lifecycle_phase8_executive_action_plan.py
• docs/customer-lifecycle-phase8-executive-action-plan.md