Customer Lifecycle Phase 8 Executive Follow up Closeout

Customer Lifecycle Phase 8 Executive Follow-up Closeout

The customer lifecycle Phase 8 executive follow-up closeout packet is the R7.24 readiness gate for closing the R7.23 action follow-up checkpoint and handing the program into the next lifecycle cycle.

Executive Follow-up Closeout Flow

flowchart LR
  A[R7.23 Action Follow-up Checkpoint] --> B[R7.24 Executive Follow-up Closeout]
  B --> C[Acceptance Evidence Ref]
  B --> D[Escalation Outcome Ref]
  B --> E[Resolution Refs]
  B --> F[Residual Risk Ref]
  B --> G[Next-Cycle Handoff Refs]
  H[CI Gates] --> B

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Required Checks

• The action follow-up checkpoint source gate is ready.
• Executive, program, customer-success, support, security, and product owner refs are present.
• Closeout plan, acceptance evidence, escalation outcome, residual risk, next-cycle handoff, and decision record refs are complete.
• Risk posture, support, adoption, and executive-escalation resolution refs are sanitized.
• Next-cycle backlog, owner transition, cadence reset, and evidence archive refs are sanitized.
• CI gates cover source checkpoint, closeout contract, resolution refs, handoff refs, and redaction validation.

Run The Gate

python3 scripts/validate_customer_lifecycle_phase8_executive_followup_closeout.py \
  --packet examples/customer-lifecycle-phase8-executive-followup-closeout/customer-lifecycle-phase8-executive-followup-closeout.live.sanitized.example.json \
  --repo-root . \
  --require-live

Expected result:

{
  "ready_for_customer_lifecycle_phase8_executive_followup_closeout": true,
  "blocker_count": 0,
  "warning_count": 0
}

Related Files

• src/cavra/customer_lifecycle_phase8_executive_followup_closeout.py
• scripts/validate_customer_lifecycle_phase8_executive_followup_closeout.py
• examples/customer-lifecycle-phase8-executive-followup-closeout/
• .github/workflows/customer-lifecycle-phase8-executive-followup-closeout.yml
• tests/test_customer_lifecycle_phase8_executive_followup_closeout.py
• docs/customer-lifecycle-phase8-executive-followup-closeout.md