Customer Lifecycle Phase 8 Public Scorecard Refresh Checkpoint

Customer Lifecycle Phase 8 Public Scorecard Refresh Checkpoint

The customer lifecycle Phase 8 public scorecard refresh checkpoint packet is the R7.28 gate that keeps the public scorecard operational after publication. It proves there is a refresh cadence, stale-scorecard detection, accountable owner follow-up, update publication path, and refresh audit evidence.

Refresh Checkpoint Flow

flowchart LR
  A[R7.27 Publication Closeout] --> B[R7.28 Refresh Checkpoint]
  B --> C[Refresh Cadence Refs]
  B --> D[Stale Scorecard Detection]
  B --> E[Owner Follow-up Refs]
  B --> F[Update Publication Refs]
  B --> G[Refresh Audit Refs]
  H[Redaction + CI Gates] --> B

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Required Checks

• The public scorecard publication closeout source gate is ready.
• Executive, communications, customer-success, support, security, and product owner refs are present.
• Source publication, refresh cadence, staleness detection, owner follow-up, update publication, and refresh audit refs are complete.
• Active cadence, last refresh, next refresh, and cadence exception refs are sanitized.
• Stale-scorecard detection, threshold, owner escalation, and public notice refs are sanitized.
• Executive, customer-success, support, security, and product follow-up refs are sanitized.
• Updated scorecard, update release notes, public status update, and stakeholder update refs are sanitized.
• Refresh manifest, redaction audit, archive snapshot, and refresh evidence refs are sanitized.
• CI gates cover source publication closeout, refresh contract, cadence refs, staleness refs, owner follow-up, update publication, and refresh audit redaction.

Run The Gate

python3 scripts/validate_customer_lifecycle_phase8_public_scorecard_refresh_checkpoint.py \
  --packet examples/customer-lifecycle-phase8-public-scorecard-refresh-checkpoint/customer-lifecycle-phase8-public-scorecard-refresh-checkpoint.live.sanitized.example.json \
  --repo-root . \
  --require-live

Expected result:

{
  "ready_for_customer_lifecycle_phase8_public_scorecard_refresh_checkpoint": true,
  "blocker_count": 0,
  "warning_count": 0
}

Related Files

• src/cavra/customer_lifecycle_phase8_public_scorecard_refresh_checkpoint.py
• scripts/validate_customer_lifecycle_phase8_public_scorecard_refresh_checkpoint.py
• examples/customer-lifecycle-phase8-public-scorecard-refresh-checkpoint/
• .github/workflows/customer-lifecycle-phase8-public-scorecard-refresh-checkpoint.yml
• tests/test_customer_lifecycle_phase8_public_scorecard_refresh_checkpoint.py
• docs/customer-lifecycle-phase8-public-scorecard-refresh-checkpoint.md