Customer Lifecycle Phase 8 Public Scorecard Monitoring Activation Closeout

CAVRA Customer Lifecycle Phase 8 Public Scorecard Monitoring Activation Closeout

The customer lifecycle Phase 8 public scorecard monitoring activation closeout packet is the R7.37 release gate for proving that the continuous monitoring model prepared in R7.36 is now active. It closes the gap between readiness and operation: monitors are turned on, alerts are routed, review cadence has started, the first monitor snapshot is archived, and escalation owners have accepted responsibility.

The packet consumes the R7.36 public scorecard continuous monitoring readiness packet and validates activated monitor refs, alert route refs, cadence start refs, first snapshot refs, escalation acceptance refs, operational closeout refs, CI gate coverage, and explicit activation controls.

It does not embed customer names, email addresses, recipient addresses, raw monitor payloads, raw alert payloads, raw on-call rotations, raw runbooks, raw routes, raw snapshots, raw scorecard health, raw link checks, customer health scores, private notes, pricing, contract values, renewal amounts, raw contracts, legal terms, secrets, tokens, or commercial terms.

What It Verifies

• The R7.36 public scorecard continuous monitoring readiness packet is live, sanitized, ready, and blocker-free.
• Executive, communications, customer-success, security, product, web, compliance, audit, and operations owner refs are present.
• The activation contract includes source continuous monitoring readiness, scorecard health activation, link health activation, archive freshness activation, redaction posture activation, alert route activation, review cadence start, first monitor snapshot, escalation ownership acceptance, and redaction-status fields.
• Activated monitor refs prove scorecard health, link health, archive freshness, redaction posture, and public-boundary monitors are active.
• Alert route refs prove operations, security, communications, and executive escalation routes are active.
• Cadence start refs prove weekly health review started, monthly audit review is scheduled, quarterly scorecard refresh is scheduled, and the cadence owner accepted ownership.
• First snapshot refs prove the initial scorecard health, link health, archive freshness, and redaction posture monitor outputs were archived through an immutable snapshot reference.
• Escalation acceptance refs prove owners accepted broken-link, stale-scorecard, archive-drift, and redaction-regression escalation paths.
• Operational closeout refs prove the monitoring runbook, on-call rotation, public status update, and audit handoff are defined.
• CI gate coverage exists for source readiness, monitor activation, alert route activation, cadence start, snapshot archive, escalation acceptance, operational closeout, and redaction-boundary validation.

Generate Examples

python3 scripts/validate_customer_lifecycle_phase8_public_scorecard_monitoring_activation_closeout.py \
  --export-dir examples/customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout \
  --repo-root .

Validate Monitoring Activation Closeout

python3 scripts/validate_customer_lifecycle_phase8_public_scorecard_monitoring_activation_closeout.py \
  --packet examples/customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout/customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout.live.sanitized.example.json \
  --repo-root . \
  --require-live

Completion condition:

{
  "ready_for_customer_lifecycle_phase8_public_scorecard_monitoring_activation_closeout": true,
  "blocker_count": 0,
  "warning_count": 0
}

The same gate is available through the CLI:

PYTHONPATH=src python3 -m cavra.cli release customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout \
  --packet examples/customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout/customer-lifecycle-phase8-public-scorecard-monitoring-activation-closeout.live.sanitized.example.json \
  --repo-root . \
  --require-live

Public Repository Boundary

The public repository provides the monitoring activation closeout contract, examples, validator, CLI command, tests, docs, and CI workflow. Real monitor payloads, alert destinations, on-call rosters, raw snapshots, customer identities, secrets, tokens, pricing, and commercial context remain deployment-specific.