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System Information Diagnostics
sebiboga edited this page Aug 16, 2026
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TestLink v1.9.20 includes a comprehensive System Information and Diagnostics Utility (install/util/sysinfo.php) that provides detailed information about your system environment, PHP configuration, and database connectivity.
This utility is useful for:
- Installation troubleshooting - Verify all requirements are met before installing
- Diagnostic purposes - Check system configuration after installation
- Support - Collect system information when reporting issues
- Pre-deployment checks - Validate server readiness before production deployment
Navigate to your TestLink installation:
https://your-testlink-instance/install/util/sysinfo.php
The utility will display a comprehensive HTML report with color-coded status indicators.
php /path/to/testlink/install/util/sysinfo.phpThe utility will output formatted text results suitable for scripting and automation.
- Version: Current PHP version (7.4+ required)
- Status: ✓ OK or ✗ ERROR based on minimum requirements
- Extensions: Detailed list of loaded extensions with status
-
mysqli- Database support (required) -
gd- Image processing for graphs -
mbstring- String handling -
json- JSON support -
curl- HTTP requests for integrations -
spl- SPL support -
pdo- PDO support
- Memory Limit: Current limit (recommended: 512MB+)
- Max Execution Time: Script timeout (recommended: 300+ seconds)
- Upload Max Filesize: Maximum file upload size
- POST Max Size: Maximum POST data size
- Status: OK, WARN, or ERROR based on recommendations
- Connection Status: Connected or Failed
- MySQL/MariaDB Version: Database server version
- Host: Database hostname
- Database: Database name
- Status: OK if connection successful, ERROR if failed
- Operating System: OS type and version
- Web Server: Server software (Apache, nginx, IIS, etc.)
- PHP API: SAPI type (cli, fpm, apache, cgi, etc.)
- Zend Version: Zend Engine version
- Timezone: Server timezone
- File Uploads: Enabled or disabled status
Checks read/write access for critical directories:
- config.inc.php - Configuration file (should be readable)
- gui/templates - Templates directory (should be readable)
- lib - Library directory (should be readable)
- install - Install directory (should be accessible)
Status for each:
- ✓ Exists - File/directory exists
- ✓ Readable - Readable by web server
- ✓ Writable - Writable by web server (needed for cache, logs)
| Status | Meaning | Action |
|---|---|---|
| ✓ OK | Requirement met | No action needed |
| ⚠ WARN | Non-critical issue | Consider improving |
| ✗ ERROR | Critical issue | Fix immediately |
Issue: PHP version 7.3 or below detected Solution: Upgrade to PHP 7.4 or later
Issue: One or more required extensions not loaded Solution:
- For
mysqli: Install php-mysqli package - For
gd: Install php-gd package - For
curl: Install php-curl package
Issue: Cannot connect to MySQL/MariaDB Solution:
- Verify database server is running
- Check database hostname is correct
- Verify username and password
- Check firewall rules for database port
Issue: Memory limit below 256MB Solution:
- Edit
php.ini - Find
memory_limitparameter - Set to 512M or higher
- Restart web server
Issue: Cannot read/write required directories Solution:
- Fix file permissions:
chmod 755 directory/ - Ensure web server user owns directories:
chown www-data:www-data directory/
Before installing TestLink:
php install/util/sysinfo.phpEnsure all items show ✓ OK status.
After installation, run sysinfo.php to confirm:
- Database connection is working
- All file permissions are correct
- Server environment is optimal
If TestLink behaves unexpectedly:
- Run sysinfo.php
- Look for ERROR or WARN status items
- Fix identified issues
- Rerun sysinfo.php to confirm
Before deploying to production:
- Deploy TestLink to staging server
- Run sysinfo.php
- Verify all requirements are met
- Document baseline metrics
- Proceed with production deployment
🔍 TestLink v1.9.20 - System Information & Diagnostics
✓ PHP Information
Version: 7.4.25 (Status: OK)
✓ PHP Extensions
mysqli Database support ✓ Loaded
gd Image processing ✓ Loaded
mbstring String handling ✓ Loaded
json JSON support ✓ Loaded
curl HTTP requests ✓ Loaded
pdo PDO support ✓ Loaded
spl SPL support ✓ Loaded
✓ Memory & Execution Limits
Memory Limit 512M
Max Execution Time 300 seconds
Upload Max Size 100M
POST Max Size 100M
✓ Database Connection
Status Connected
MySQL Version 8.0.23
Host localhost
Database testlink
✓ Server Environment
OS Linux 5.10.0-6-amd64
Server Apache/2.4.41
PHP API fpm-fcgi
Timezone UTC
✓ File Permissions
config.inc.php OK
gui/templates OK
lib OK
install OK
======================================================================
PHP Information
======================================================================
version: 7.4.25
minimum: 7.4
status: OK
message: PHP 7.4.25 ✓
======================================================================
PHP Extensions
======================================================================
mysqli:
name: mysqli
description: Database support
loaded: Yes
status: OK
[... more extensions ...]
If sysinfo.php doesn't show expected information:
-
Check file exists: Verify
install/util/sysinfo.phpis present - Check web server access: Verify file is readable by web server
- Check PHP execution: Try running from CLI
-
Check database config: Ensure
config.inc.phpexists and is readable - Check permissions: Run with appropriate user privileges
- The utility reads system information but doesn't modify anything
- Safe to run multiple times
- Output is HTML formatted (safe for viewing in browser)
- CLI output is plain text (suitable for piping to files)
- No sensitive information is exposed in output
- Database password is not shown (only connectivity status)
- Installation Guide: See Primii Pași for installation instructions
- System Requirements: See Bune Practici for recommended specifications
- Troubleshooting: See API Documentation for API-related issues
For issues with sysinfo.php:
- Run the utility and note the output
- Check GitHub Issues for similar problems
- Report new issues with full sysinfo.php output
Last Updated: v1.9.20 Created: August 2026